Russel Metals is one of the largest metals distribution companies in North America, with a growing focus on value-added processing.  It carries on business in three segments: metals service centers, energy field stores and steel distributors.  Its network of metals service centers carries an extensive line of metal products in a wide range of sizes, shapes and specifications, including carbon hot rolled and cold finished steel, pipe and tubular products, stainless steel, aluminum and other non-ferrous specialty metals.  Its energy field stores carry a specialized product line focused on the needs of energy industry customers.  Its steel distributors operations act as master distributors selling steel in large volumes to other steel service centers and large equipment manufacturers mainly on an "as is" basis.  For a more detailed look into the Ontario facilities check out our YouTube page https://www.youtube.com/watch?v=JSdxQZYkM-g

Reasons to Join Our Team!

• Competitive Base Salary
• Flexible shift work
• Attractive Profit Sharing Plan
• Comprehensive Benefits Program
• Pension Plan
• Company Stock Purchase through payroll deduction
• Scholarship Program
• Educational Reimbursement Program

Russel Metals is seeking a results-driven and customer-focused Inside Sales Representative to join our London, Ontario team. This individual will play a key role in growing revenue by selling as-is and value-added processing services, including cutting, sawing, forming, and other metal fabrication capabilities in an existing sales territory. The successful candidate will work closely with operations, purchasing, and outside sales to ensure exceptional service delivery and customer satisfaction.

The successful candidate will work closely with operations, purchasing, and outside sales to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities

• Develop and maintain strong relationships with existing and prospective customers.
• Promote and sell value-added processing services tailored to customer needs.
• Prepare and follow up on quotations, ensuring competitive and accurate pricing.
• Collaborate with internal teams to coordinate production timelines and delivery.
• Monitor customer accounts to ensure ongoing satisfaction and identify upselling opportunities.
• Respond to inbound inquiries and proactively engage in outbound calls to drive business.
• Maintain up-to-date product and industry knowledge, including trends in metal processing.
• Meet or exceed sales targets and key performance indicators.

Qualifications

• Post-secondary education in business, sales, or a related field is preferred.
• Minimum 2 years of sales experience, ideally in the metals or manufacturing industry.
• Strong understanding of value-added metal processing services and reading customer drawings.
• Excellent communication, negotiation, and organizational skills.
• Proficiency in Microsoft Office and experience with ERP/CRM systems.
• Team player with the ability to work independently and manage multiple priorities.

We are an organization that is committed to the principles of Employment Equity which includes maintaining a fair, equitable and diverse workforce. All qualified candidates are encouraged to apply.

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